For Customers
Information for Acquisition & Shipping
Discover the story that speaks to you,
and let’s uncover its meaning together.
How to Inquire or Purchase
Inquiries are welcome not only from private collectors but also from curators and advisors on behalf of their clients.
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Collectors: If you wish to purchase, please make an offer by submitting your proposed price. As each piece is unique, purchases are made through an offer system—your offer will help me understand how you value the work.
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Curators / Advisors: If you are considering a project, exhibition, or acquisition on behalf of a client, please share the details of your context when inquiring.
I aim to respond within 1–2 business days if the match feels right.
Reservation & Purchase Flow
When there are multiple inquiries, I will carefully consider the sincerity and passion of each offer to decide who will proceed with the reservation.
Those not selected at this stage will be placed on a waiting list.
If the reservation is not confirmed within 3 days by deposit or full payment, it will be cancelled. In such cases, the artwork will be offered to the next collector in the order of inquiry from the waiting list.
Step 1｜Inquiry
Please contact us through the inquiry form if you are interested in a piece.
Step 2｜Temporary Reservation
The selected collector will receive a temporary reservation (valid for 3 days).
Other collectors may be placed on a waiting list during this period.
Step 3｜Payment Options
To confirm your reservation, please choose one of the following within 3 days:
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Deposit Payment: Pay 20% of the artwork price → Reservation confirmed. The remaining balance is to be paid before shipment.
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Full Payment: Pay the full amount within 3 days → Immediate purchase confirmation.
Step 4｜Cancellation & Waiting List
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If you cancel after paying the deposit, 50% of the deposit will be refunded, and the remaining 50% will be retained as a non-refundable handling fee.
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If payment is not completed within the deadline, the reservation will be automatically cancelled, and the artwork will be offered to the next collector on the waiting list.
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Collectors on the waiting list will be contacted promptly and in the order of their registration.
Payment Methods
Invoices are issued in USD via PayPal for all international collectors. Your proposed offer helps me understand how much the work means to you. Please be aware that payment provider transaction fees may apply.
All PayPal payments are protected under PayPal’s Buyer and Seller Protection Policies, ensuring secure transactions for both collectors and the artist.
International Shipping & Customs
Shipping is from Japan and is generally handled via EMS.
Once payment is confirmed, orders are typically shipped within 7 business days.
Please note that delivery may take up to 14 business days depending on the destination.
If you have a specific delivery date in mind, I will do my best to accommodate your request.
However, I recommend placing your order with sufficient time in advance.
Any customs duties or import fees incurred in your country are your responsibility.
Advisors & Curators
We also welcome inquiries from art advisors and curators on behalf of their clients. Presentation materials and high-res images are available upon request to support your selection process.
Returns & Cancellations
Cancellations are not accepted after payment has been made.
All works are carefully packaged, but if any damage occurs during shipping, please contact me as soon as possible.
As each piece is one of a kind, exchanges for the same item are not possible. However, I will be happy to discuss alternative options with you.
FAQ
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Each work is intended to be displayed unframed—just as it was created.
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Please note that colors may appear slightly different depending on your screen settings. I do my best to photograph each piece accurately.
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All rights to the artwork, including copyrights and reproduction rights, remain with the artist. Purchased works may not be copied, reproduced, or used for commercial purposes without permission.
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Q: What happens if I am on the waiting list?
A: You will be contacted promptly in the order of your registration if the current reservation is cancelled or expires.
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Q: How can I make my inquiry stand out? A: Sharing what the piece means to you—where you'd place it or why it resonates—can help me connect with collectors in a meaningful way.